Position: Director of Engineering Operations
Location: Shinyanga, Tanzania (with regular travel to Program Areas) – Full-time
Reports to: Country Director
Reporting Positions: Hydrogeologist, Drilling Crew
Indirect Reporting: Program Engineers
HQ Alignment: WASH Engineering Team
Lifewater International (Lifewater) is a Christian water development organization dedicated to effectively serving children and families by partnering with underserved communities to overcome water poverty. Motivated by our faith in Jesus Christ, we serve vulnerable populations as a demonstration of God’s gracious love for all people. Lifewater serves all people, regardless of religion, race, ethnicity, or gender.
Essential Job Duties/Scope of Work:
The Director of Engineering Operations oversees all aspects of the engineering and drilling operations in Tanzania to facilitate the implementation of the country strategy. Providing leadership, strategic direction, management and evaluation of all aspects of Lifewater Engineering in Tanzania, the Director of Engineering Operations also plays a key role in construction planning, engineering, drilling, logistics, quality assurance and team leadership.
The purpose of this position is to ensure the most strategic and highest quality construction of WASH hardware in Shinyanga District Council and other areas as will be identified. This is the foundation for both reaching basic water access in each program area and creating sustainable water delivery for generations to come. You will do this by leading all hardware planning, construction, logistical movement, monitoring, and evaluation activities – both by distance and through regular field visits to each program.
The position will also assist the Country Director in providing leadership to each of the program managers, critical analysis of program data/results, oversight of new program development, preparation of reports for external stakeholders, and by performing regular visits to the field for planning, monitoring, evaluating, and coaching of staff and quality assurance
- To perform this job successfully, an individual must be able to implement each essential function as described below. These functions are done in close coordination with HQ WASH Engineer(s).
- Day-to-Day Engineering Management and Leadership for Tanzania Programs (50%)
- Assist the Country Director in the overall management of Lifewater International Tanzania program activities to ensure the effective and efficient use of financial, human, and material resources within policies, procedures, and work plans.
- Lead Program Engineering teams in planning hardware, selecting the most appropriate solutions in each situation—in-line with both Lifewater and government standards. Support each team in developing and adhering to weekly (daily as needed) schedules that align with the Lifewater hardware planning process.
- Lead hardware construction by proactively leading the development of weekly (daily as needed) schedules for all construction activities from identifying contractors to procuring materials in advance of construction to construction oversight to completion and the timely submission of appropriate reports and Akvo forms.
- Provide oversight of hardware activities including well drilling, spring protection, school rain tanks, and school latrines. This is done through regular site visits, regular support meetings with Program Engineers, and regular review of completed hardware and associated data submitted.
- Review, approve, and monitor construction contracts for hardware installations (both of companies and of local labor).
- Support field staff in using Lifewater’s water quality test kit, including use of Akvo Caddisfly, for all hardware constructed or rehabilitated by Lifewater.
- Work closely with Program Managers to facilitate the VHV program, making sure that the hardware components are aligned with the full program, and that important timing such as training water committees and school O&M training is completed at the correct time. Make sure that no hardware construction begins before community prerequisites are completed.
- Serve as a member of the Country Management Team (CMT) and support Country Director on organizing CMT meetings and working closely with members on implementation of the Action Areas.
Drilling Management (20%)
Proactively oversee management of Lifewater drilling staff and operations, including drilling yard.
Support Hydrogeologist in creating and managing a detailed schedule for each drilling season, including all associated logistics, that considers the needs of all Lifewater programs.
Coordinate procurement activities with Procurement Officer in advance of drilling, effectively eliminating downtime during the drilling season.
Ensure that all drilling equipment and supplies are maintained at the highest level and in the most organized fashion possible, with all preventative maintenance completed on time.
Ensure the highest standards of compliance in drilling oversight and quality control.
Technical Quality and Capacity Building (20%)
Serve as the Subject Matter Expert (SME) for Engineering and Drilling in Tanzania , including evaluating effectiveness of hardware installations.
Lead in updating and drafting hardware drawings and associated BoQs.
Determine the training and capacity needs of engineering and drilling staff and develop action plans, accordingly.
Plan for and implement reflective practice and learning events by Engineering program staffs and LI country office for ongoing improvements in program delivery.
Support and lead, as appropriate, specific trainings for Engineering staff such as Water Quality Training, Construction Management Training, Akvo forms, etc.
Make necessary arrangements for trainings to be conducted by LI HQ in Tanzania .
Proactive Compliance (5%)
Ensure the effective and efficient use of financial and material resources within the policies and procedures of Lifewater International – Tanzania .
Ensure all government standards and reporting requirements for hardware construction are met
In conjunction with CD, DPO, and RPMs, support teams in project design, budgeting, developing concept notes, ensuring that projects meet government, and donor planning, programming, monitoring, reporting and financial requirements, including program quality standards.
Stand in for Country Director in his/her absence as needed.
Interface with national government and relevant agencies to ensure mutual understanding of operations.
Attend and represent the organization at coordination meetings which are relevant to country operations activities, including government and sector meetings.
Network and liaise with other NGOs, government, other donors to learn and share information on design construction of water, sanitation and hygiene scheme components.
Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors.
- 8-10 yrs of progressively responsible operations management experience, in a WASH National/International NGO setting, including Senior, Country-level positions and with experience with Subject Matter Technicians
- Bachelor’s degree required (Advanced degree strongly preferred) in in Water, Sanitation, Environmental and Civil Engineering preferred and with hands-on experience in designing appropriate WASH facilities. Registered Engineer preferred.
- Significant experience in managing WASH programs and field engineers, in rural Tanzania
- Significant engineering/technical WASH experience related to oversight and construction of rural WASH systems
- Experience in developing and managing procurement and logistical procedures and policies
- Skills and knowledge in operational sustainability and capacity building
- Hands-on experience in hardware designs including drainable latrines, water points, spring protection, rain tanks, and drilled wells
- Vast experience in ground water extraction/drilling
- Strong writing, presentation and reporting skills
- Demonstrated ability to represent organization in National and Regional-level forums
- Demonstrated ability to develop and stream-line national policies and procedures
- Knowledge of operational safety and security practices, including developing standard operating procedures, incident tracking, and evacuation protocols
- Proven capabilities in leadership required
- Strong negotiation, interpersonal and organization skills
- Proficiency with MS Word, Excel, PowerPoint…etc.
- Ability to read, write, analyze and interpret, technical and non-technical in the English language;
- Ability to effectively present information and respond appropriately to questions from senior managers in the field and HQ, counterparts, senior government and other related regional players.
- Experience in rehabilitation of boreholes is a plus
- Contract management
- Supervision and technical support to field hardware teams
- Commitment to the mission, vision, and core values of Lifewater International
- Flexible and adaptable to changing environments
- Honest and dependable in all areas including finances
- Strong desire to work in and serve rural communities
This position will require giving monthly support to each of the program offices in Tanzania