TITLE: Emergency Response Field Office Manager
TEAM/PROGRAMME: Programme Operations
LOCATION: Full time based in Kibondo District, Kigoma Region, Tanzania
GRADE: Grade 2
CONTRACT LENGTH: 1 year, renewable
Level 3: √ the post holder will have contact with children and young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight)
As part of the responsibilities the post holder will support the established child safeguarding systems, promote a culture of keeping children safe and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis. The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.
- The Emergency Response Field Office Manager will manage Kigoma Region response in the North West of Tanzania and provide operational support and direction to the country programme in collaboration with the Deputy Director of Programme Operations/Emergency Response TL.
- He/she is responsible for identifying needs and resources and elaborating programme recommendations for the emergency response in line with Save the Children national and global priorities. The Emergency Response Field office manager will develop and manage programme(s) and negotiate and network at a regional and national level as determined by the Country Office Senior Management Team based in Dar es Salaam. She/he will ensure that all relevant Save the Children policies and procedures with respect to child safeguarding, safety and security, code of conduct, Core Humanitarian Standards, Humanitarian Principles, equal opportunities and other relevant policies are in place.
The Emergency Response Field office manager will play a strategic role in the effective scale up and management of Save the Children emergency programmes to increase impact and enable positive change for children.
SCOPE OF ROLE:
- Save the Children has been operational in Tanzania since 1986 with an initial presence in Zanzibar then extended to the Mainland with multi-sector programming. Currently, the Country Program is implementing development and humanitarian programming in 11 regions within the thematic areas of: child rights governance, child protection, education and health & nutrition.
- Tanzania is harbouring refugees and asylum seekers from different countries, but Burundian and Congolese are of large numbers. Save the Children in Tanzania is currently implementing a multi donor funded Emergency Response program for Burundian and Congolese Refugees in the area of Education In Emergency (EiE) and Child Protection (CP) at Kasulu and Kibondo Districts in Kigoma Region.
Reports to: Deputy Director of Programme Operations/Emergency Response TL
Staff directly reporting to this post: Child Protection Manager, Consortium Manager, Education Coordinator, MEAL Coordinator, Construction Engineer and Humanitarian Support Service Coordinator.
KEY AREAS OF ACCOUNTABILITY:
- Programme Support (typically will be for large/complex emergencies working with limited support):
- Assume overall management of the Kigoma regional emergency response in collaboration with the Deputy Director of Programme Operations/Emergency Response TL
- Manage multiple grants (across thematic sectors), ensuring strict compliance of programme activities with Save the Children national and global policies and procedures and with relevant donor regulations and agreements, SPHERE guidelines and the NGO code of conduct.
- Support on action plans, and monitoring to ensure an effective emergency response and in flagging needed steps towards a smooth transition to an eventual recovery/phase out status.
- Ensure Save the Children participates and leads Interagency Assessments to update new opportunities for programme development and funding.
- In coordination with the Deputy Director of Programme Operations, Awards manager, Report and proposal coordinator and PDQ ensure the preparation of timely programme and donor reports on project activities in compliance with internal SC requirements and any relevant external donor requirements.
- Oversee and support the Consortium Manager in the coordination and management of the multi-sectoral- multi partners ECHO consortium to ensure effective and accountable SC prime role.
- Closely monitor the changing humanitarian context in Kigoma region and the situation in Burundi and regularly share updates with the Country Office for informed decision and guidance on response planning and implementation.
- Proactively identify risks, monitor actions and update the Humanitarian response risk register for sharing with the Country Office on monthly basis.
- Establish project monitoring plans and systems for identifying and tracking the indicators and develop processes/procedures and forms to support monitoring and inform learning
- Ensure optimal safety and security management procedures and practices are in place for the emergency response programme and continually monitor the safety and security situation, adapting staff safety and security procedures accordingly in collaboration and cooperation with the Deputy Director of Programme Operations/Emergency Response TL (Country Security Focal Point).
- Ensure strong accountability for humanitarian response.
Financial and grant Management
- Oversee the development and management of budgets potentially for multiple sites, several sectors and take leadership on the implementation of programme responses, keeping relevant stakeholders informed and ensuring any corrective actions are taken.
- Ensure strict compliance with SCI for internal and donor regulations for management of the budget
- Ensure monthly monitoring of budgets and coordinate the process of financial reporting for all awards in Emergency Reponses program.
- Ensure timely and accurate internal financial reporting.
- Lead, manage and motivate staff members by ensuring they have clear job descriptions, work plans, objectives and they receive proper supervision and support including periodic performance reviews
- With support from the Dar-based Deputy Director of Programme Operations, plan, identify and resource appropriate and effective structure & staffing needs for the response
- Oversee the development & implementation of staff well-being (policy) and ensure appropriate staff well-being policy and processes in place.
- Ensure staff, interns and refugee incentive workers adhere to Save the Children policies including Safeguarding, Anti-harassment and Anti-Fraud as well as Code of conduct
Consider the need for capacity building plans and performance management systems to develop the requisite competencies in staff to ensure ongoing sustainability and quality of response.
Coach and mentor staff and partners/ counterparts and link, as needed, to wider organisational talent development mechanisms.
- Represent Save the Children’s emergency response on local level to donors, local administration, the media and members of the humanitarian community ensuring effective Save the Children participation in Heads of Agencies meetings, in co-chairing humanitarian Protection Working Group and Child Protection Sub working Group meetings, Education Technical Work Group and other inter-agency coordination forums.
- Help shape response strategies through influence of /within inter-agency coordination forums, ensuring the specific needs of children are being addressed.
- Explore and develop a strong partnership with local partners in the region.
- Undertake high level representation and advocacy with Local Government partners and officials as well as donor representatives. Establish systems for communication with local Government partners, relevant line departments and community representations in the project area(s).
- Oversee the implementation of Save the Children policies and procedures with respect to child rights and safeguarding, health and safety, equal opportunities and other relevant policies.
BEHAVIOURS (Values in Practice)
Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values;
holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved;
sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same;
widely shares their personal vision for Save the Children, engages and motivates others
future orientated, thinks strategically and on a global scale;
builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters;
values diversity, sees it as a source of competitive strength;
approachable, good listener, easy to talk to;
develops and encourages new and innovative solutions;
willing to take disciplined risks;
honest, encourages openness and transparency; demonstrates highest levels of integrity;
Extensive experience of working within a management role within a complex country programme in an emergency response or fragile state
Previous experience in managing an emergency response program at local level with limited facilities.
Management experience of multi-national, multi-sector team.
Experience of managing multi-donor, multi-site programmes (including for example ECHO, BPRM and SIDA) of USD 1m+ response at regional or country level
Experience of national or local level representation with key stakeholders, and co-ordination with other NGOs/UN
Experience of developing and negotiating successful partnerships with local partners and institutional donors
Proven ability to influence change at an operational level
Politically and culturally sensitive with qualities of patience, tact and diplomacy
A high level of written and spoken English
The capacity and willingness to be extremely flexible and accommodating in difficult working circumstances.
Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support
Experience of working in complex refugee camp contexts.
Working knowledge of Kiswahili or Kirundi.
Experience of working on Education in Emergence and Child Protection in Emergence programmes
Experience of M&E and beneficiary accountability systems in complex programmes
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures;
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Date advertised: 11 Oct 2019
Closing date: 25 Oct 2019 – 23:59 EAT
Location: Kigoma, Tanzania, United Republic of
Department: Programme Operations
Type: Fixed-term contract