Senior Solution Analyst Job at CRDB Bank Limited

Senior Solution Analyst 

Job Summary
Solutions Analyst is responsible for providing innovative solutions designs, enhancing existing products and solutions with new features. Committed to improving business productivity and efficiency; Analysing requirements, applying technical expertise and design thinking principles to develop insightful solutions applicable to current and future business practices. Responsible for providing innovative Business process models to improve and/or automate current products or services to meet or surpass customers’ expectation.

Principal Accountabilities

  • Conduct user requirements analysis, task analysis, conceptual modelling, information architecture design, interaction design, and usability testing.
  • With help of the UX Designer, develop high-level solution documents with wireframe, mock-up and UI prototypes for business requirement verification/confirmation.
  • Develop detailed solution design document.
  • Provide design thinking and Idea digitization prototyping in solving complex problems, and find desirable solutions for customers towards creating a preferred future.
  • Work closely with product developments, system developers, Solution Architect, agile teams to ensure that design specifications are implemented accordingly to the user requirements and designs.
  • Conducts business process analysis of the current products/services, proposed application changes and new solution design requests.
  • With help of Business process analyst, develop innovative Business Process models to improve and/or automate current products/services to meet or surpass customers’ expectation.
  • With help of Core analytics team design the data architectural design for the solution.
  • Conduct research for off shelf solution, Fintech availability or need for a tailor-made solution.

Education and Experience

  • Bachelor’s Degree in a relevant field in Information Systems/ Computer Science/ Computer Engineering or equivalent
  • 3-5 years of experience in solution analysis and design, software development or project management
  • Business analysis and design experience in Banking/Telecom industry will be an added advantage.
  • Agile Scrum Master Certification will be an added advantage


  • Strong planning, organization and documentation skills
  • Excellent research, analytical, and problem-solving skills
  • Excellent verbal and written communication skills with the ability to interact effectively with people at all levels
Interested candidates who meet the criteria should submit an Application Letter accompanied with copies of academic transcript, certificates and with a detailed up to date CV with two work related referees addressed to the Director of Human Resources not later than 22nd April 2019:
Director of Human Resources
CRDB Bank Limited
P.O. Box 268

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